FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Most orders arrive within 7–20 business days depending on the destination.

Q: Will I receive tracking information?
A: Yes. Tracking numbers are sent after shipment.

Q: What if my item arrives damaged?
A: Please contact us within 7 days with photos and your order number.

Q: Do you ship internationally?
A: Yes. We ship to most countries worldwide.

Q: Can I cancel my order?
A: Orders may be canceled before shipment.

Q: Are your products handmade or carefully selected?
A: Many products are carefully selected to match our cozy creative aesthetic and quality standards.

Q: How can I contact you?
A: Email us anytime at:
80300583@qq.com